1920 | Customer Service

Write to us 

Email estore@1920online.com

 

 

 

Shipping  

AUD$25 Worldwide. 

All pieces are made to order and dispatched within 2-5 business days. 

Estimated Shipping Times: 

7-14 business days worldwide

 

 

 

Returns & Exchanges 

All purchases made through 1920online are valid for exchange or credit within 7 days from receiving your order. We do not refund. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with all original tags attached. All returned items must be accompanied by the original receipt and proof of purchase.

PLEASE RESPECT ANY UNDERWEAR, LINGERIE, SWIMWEAR, CANNOT BE RETURNED FOR HYGENE REASONS.    ALL GIFT CARDS, E-GIFT CERTIFICATES AND ONLINE ITEMS MARKED “SALE” MAY NOT BE RETURNED OR EXCHANGED.

Once we receive your item, we will inspect it and notify you that we have received your returned item.  We will notify you on the status of your store credit or exchange after inspecting the item. If your return is approved, we will initiate a store credit or exchange to you.

Shipping   :  You will be responsible for paying for your own shipping costs.

Contact Us:   If you have any questions on how to return your item to us, contact us at estore@1920online.com

 

 

 

Fit

SIZE GUIDE

 

 

 

Garment care

1920silk can be hand washed or dry-cleaned.

Hand wash in cool or lukewarm water using a mild detergent.

Rise out all detergent.

Lay your silk onto a towel and roll it up, gently pressing the water out.

Flat dry.

Press while damp on a low iron setting.

 

1920lace can be hand washed or dry-cleaned.

Hand wash in cool or lukewarm water using a mild detergent.  

Rise out all detergent. 

Lay your lace onto a towel and roll it up, gently pressing the water out. 

Flat dry.

Steam to remove wrinkles. Do not iron.

 

1920mesh is machine washable.  

Wash mesh in cold water on a gentle cycle using a garment bag.  

Flat dry or hang dry on a padded hanger. 

Steam to remove wrinkles. Do not iron.

 

1920velvet can be hand washed or dry-cleaned. 

Hand wash in cool water using a mild detergent. 

Rise out all detergent.  

Lay your velvet onto a towel and roll it up, gently pressing the water out.    

Dry velvet on a flat surface.Steam to remove wrinkles. Do not iron.